Contact Support

Need a hand? You'll always reach a real person.

We're a tiny team in Manchester. No call centre, no tickets, no automated replies. If something's not right, or you just have a question, we'll answer it ourselves.

Ways to get help

1. Check the FAQ first

We've collected the most common questions about shipping, materials, and returns on our FAQs  Most answers are there, any time of day.

2. Drop us an email

Email silkrestuk@gmail.com and we'll reply within 24 hours, Monday to Friday. Usually faster. Include your order number if you have one — it speeds things up.

3. Fill out the contact form

Prefer to write directly? Use the form on our Contact Us page. It goes straight to the same inbox.