Shipping policy

Free Carbon-Neutral Delivery Across the UK

At Silkrest, we believe luxury bedding should arrive at your door without extra costs or complications. That's why we offer free shipping on every order no minimum spend, no hidden fees.

Delivery Coverage

We deliver to all UK addresses, including:

England, Scotland, Wales & Northern Ireland
Channel Islands
Isle of Man
Scottish Highlands & Islands

Delivery Timeframes

Region	Estimated Delivery
UK Mainland	2-5 business days
Scottish Highlands	3-5 business days
Northern Ireland	3-5 business days
Channel Islands & Isle of Man	5-7 business days

Order processing: All orders placed before 2pm GMT are dispatched the same business day. Orders placed after 2pm or on weekends/bank holidays are processed the next business day.

How We Ship

Courier: Royal Mail / DPD / Evri
Tracking: You'll receive a tracking number via email once your order ships
Packaging: Items arrive in recyclable, plastic-free packaging because luxury shouldn't cost the earth

Carbon-Neutral Commitment

Every Silkrest delivery is 100% carbon-neutral. We offset emissions through verified environmental projects, so your sleep upgrade doesn't cost the planet.

Missed Deliveries

If you're not home:

Our courier will leave your parcel in a safe place (if requested) or with a neighbour
A calling card will be left with redelivery instructions
You can reschedule delivery via the tracking link

Need to change your delivery address? Contact us immediately at shimshadcorplimited@gmail.com—once dispatched, we cannot redirect parcels.